If neither cover is open, open and close both covers to reset this warning.No Printers Found There are a few reasons why this problem can occur.The printer may be disconnected, the iPad may be connected to the wrong network, or there could be a hardware issue.
Make sure all cables are plugged into the correct printer ports as outlined in the Star and Epson Ticket Printer articles. If POWER is not solid or other lights are lit, follow the troubleshooting steps in the relevant section. ![]() This error message appears on the ShopKeep Register app when there is a problem communicating with the printer. Switch the printer off, count to 10, and turn the printer back on. If successful, this prints a slip of paper with the printers name and MAC address. At the bottom of the second, look for Current IP Parameters Status. The printout shows your printers IP Address and some other network details. If there is no IP Address, perform the troubleshooting steps below. Follow these steps to troubleshoot the connection between your printer and router if the printer is not receiving an IP address. If the printer is already plugged into the router, plug it into a different numbered port. Try using a different ethernet cable to connect the printer to your router. As a last resort, power off the printer and reboot your router. Star SP700 Status Light Issues This section covers issues communicated by the status lights on the front of the Star SP700 ticket printer. An ERROR light blinking about once per second means the printer has either run out of paper or is about to run out. If the ERROR light is blinking much quicker, it means there may be a paper jam. If the printer is out of paper, load a new roll and close the cover on the paper. The ERROR light is solid and the POWER light is solid or flashing. This combination of lights means one or both of the printers covers are open.
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